How can we help?

Welcome to the Gothia Group Service Desk portal. We are here to assist you with all your IT needs and inquiries. Whether you are experiencing technical issues, need access to software, or have questions about our services, our dedicated support team is ready to help.

What can you do here?

	Browse the Knowledge Base: Access our comprehensive library of articles and step-by-step guides to help you troubleshoot and resolve common issues. Explore featured articles: Check out the featured articles on the right-hand side of this page for helpful tips and solutions.
	Raise a new ticket: Report any IT issues or requests and our team will address them promptly. Check ticket status: Track the progress and status of your submitted tickets in real-time. Provide feedback: Easily view and complete any pending satisfaction surveys to help us improve your experience.
	View assigned assets: Check the IT assets and access cards that have been assigned to you.

We appreciate your feedback

We are committed to enhancing our service, and your feedback is invaluable to this process. Please take a moment to share your experience with our portal by completing our feedback form. Your suggestions and comments are greatly appreciated and help us understand what we are doing well and where we can improve.